EbookState · Legal
Privacy Policy
EbookState · ebookstate.com Last updated: October 15, 2026
EbookState (“EbookState”, “we”, “us”, “our”) is a brand operated by TOBODIGI LLC, a Maryland (USA) limited liability company with its mailing address at 7570 South Arbory Ln, Laurel, MD 20707, USA. EbookState is an ebook studio offering ghostwriting, editing and proofreading, cover design, formatting and layout, publishing support, author marketing, audiobook production and author websites. This policy explains what personal information we collect through ebookstate.com, our enquiry channels and our projects, and how we use and protect it, and the choices and rights you have. TOBODIGI LLC is responsible for your personal information.
1. Information we collect
Information you give us - Contact details: name, email address, phone or WhatsApp number, business name and country or city. - Project information: your brief, budget, files, content, manuscripts, feedback and messages. - Billing details: billing name, address and invoice details. We do not receive or store your full card number. Card and account details are entered directly with our payment processors. - Account access that you choose to share for your project (for example hosting, Shopify, publishing or app store accounts). We use this only for your project and ask you to change passwords after handover.
Information collected automatically - Device and usage data such as IP address, browser type, pages viewed, referring site and approximate location, collected through cookies and similar technologies (section 4).
Information from others - Payment confirmations and fraud-screening results from our payment processors, and information from platforms you connect us to for your project.
2. How we use your information
- To respond to enquiries, prepare quotes and deliver the services you order;
- To process payments, issue invoices and handle refunds, disputes and chargebacks;
- To communicate with you about your project, including by email, phone, chat or WhatsApp;
- To prevent fraud, secure our systems and enforce our terms;
- To improve our website and services, and measure our advertising, with your consent where the law requires it;
- To send occasional marketing emails if you have agreed or the law allows it. You can unsubscribe at any time;
- To meet legal, tax and accounting obligations.
3. Payment processors
Payments are processed by Stripe or PayPal and, where agreed, Payoneer. When you pay, you give your payment details directly to the processor, which handles them under its own privacy policy and security standards (including PCI-DSS for card data). The processors share with us confirmation of payment, the amount, your name and email, the last digits or type of your card, and fraud-screening results. They may also use your information to meet their own legal obligations, such as anti-money-laundering checks.
- Stripe: stripe.com/privacy
- PayPal: paypal.com/privacy
- Payoneer: payoneer.com/legal/privacy-policy
4. Cookies, analytics and advertising
Our website uses cookies and similar technologies. Some are needed for the site to work. Others help us understand how the site is used and measure our ads. Depending on the page and your choices, these may include:
- Meta Pixel, only after you accept: measures the effectiveness of our ads on Facebook and Instagram and may be used to show you our ads.
- Tawk.to live chat, only after you accept: lets you chat with us; stores chat messages and basic device information.
- Google Fonts: our fonts are loaded from Google, which receives your IP address.
Live chat and the Meta Pixel load only after you choose “Accept” in our cookie notice; you can change your choice at any time with “Cookie settings” in the site footer. You can also block or delete cookies in your browser settings and opt out of interest-based ads through your Facebook/Meta ad settings, Google’s Ads Settings, or industry tools such as optout.aboutads.info. We honour Global Privacy Control (GPC) browser signals as an opt-out of “sharing” for advertising where applicable.
5. Who we share information with
We do not sell your personal information. We share it only as needed with:
- Payment processors (Stripe, PayPal and, where agreed, Payoneer);
- Service providers who help us run our business, such as website hosting (for example Hostinger), email, our private DigiDesk customer relationship management (CRM) system, live chat, cloud storage, analytics and advertising platforms;
- Team members and contractors working on your project, who must keep it confidential;
- Third-party platforms you ask us to work with (Amazon KDP, Kindle, Google Books, Apple Books, Barnes & Noble and other retailers and distributors);
- Professional advisers, and authorities when the law requires it or to protect our rights, our customers or the public;
- A successor business if the brand or the company is sold or reorganised.
We do not share or sell your mobile phone number, SMS opt-in data or consent, or other personal information with third parties or affiliates for marketing or lead-generation purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
SMS / Text messaging
If you opt in, we send text messages only for customer support replies about your enquiry and order updates. Consent to receive texts is optional and is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. For questions, contact info@ebookstate.com.
6. International transfers
TOBODIGI LLC is based in the United States, and our providers and team members may be in other countries. Your information may therefore be processed outside your country. These countries may have different data protection laws. Where required, we use appropriate safeguards such as contractual commitments.
7. How long we keep information
We keep enquiry records for up to 24 months after our last contact, and project, invoice and payment records for as long as needed for the project and for tax and legal purposes (generally 7 years). Project files are kept as described in our Delivery & Fulfillment Policy. After these periods, we delete or anonymise the information.
8. Security
We use reasonable technical and organisational safeguards, such as access controls, encrypted connections (HTTPS) and reputable service providers. No method of transmission or storage is completely secure. Please do not send card details, passwords or sensitive information through our enquiry forms, chat or WhatsApp.
9. Children
Our services are for adults and businesses. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, contact us and we will delete it.
10. Your rights (United States, including California)
Depending on where you live, you may have the right to: - Know what personal information we collect, use and disclose, and get a copy of it; - Ask us to correct or delete your personal information; - Opt out of the “sale” or “sharing” of personal information for cross-context behavioural advertising, and of targeted advertising. We do not sell personal information. Where advertising pixels count as “sharing”, you can opt out through our cookie or tracking preferences, through GPC, or by emailing us; - Limit the use of sensitive personal information (we do not collect sensitive personal information for that purpose); - Not be discriminated against for using these rights.
California residents have these rights under the California Consumer Privacy Act (as amended by the CPRA). Residents of other US states with consumer privacy laws may have similar rights. Visitors from the UK, EU or other regions may also have rights to access, correct, delete, restrict or object to processing, and to complain to their local data protection authority. Where those laws apply, we process your information to perform our contract with you, to meet legal obligations, for our legitimate interests in running and improving our business, or with your consent.
To make a request, email info@ebookstate.com with the subject line “Privacy request”. We may need to verify your identity before acting, and you may use an authorised agent. We respond within the time the law requires (generally 30–45 days).
11. Changes to this policy
We may update this policy from time to time. The “Last updated” date shows when it last changed. If we make a significant change, we will make it clear on our website.
12. Contact us
- Email: info@ebookstate.com
- Phone: +1 928 436 4863
- Operator: TOBODIGI LLC, 7570 South Arbory Ln, Laurel, MD 20707, USA